Privacy Policy

This Privacy Policy describes how Modmu (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit our website, purchase our products, or use our services. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.

As the provider of Modmu products and services, we take reasonable measures to collect and use your personal data in accordance with applicable data protection laws. Please read this policy carefully to understand our practices regarding your personal data.

If you have any questions concerning your personal information, please contact us at: contact@modmu.com.

1. Personal Data We Collect

Subject to the definition under the General Data Protection Regulation (GDPR), we process personal data in the following categories:

• Information you provide voluntarily: This includes your name, email address, shipping address, billing address, and payment information provided during the purchase or when contacting us.
• Information collected automatically: When you visit our site, we may automatically collect device information (IP address, browser type) and usage data (how you interact with our website).
• Information from third parties: We may receive data through third-party services such as payment processors or shipping providers to fulfill your orders.

2. How We Process Your Data

We use your personal data for specified purposes including but not limited to:

• Order Fulfillment: To process and ship your orders, and provide order updates.
• Customer Support: To respond to your inquiries and resolve issues.
• Communication: To send you relevant information about your transactions or marketing updates with your consent.
• Experience Enhancement: To analyze website usage and improve the user experience of Modmu products.

You have the right to request to withdraw or delete your provided personal data at any time.

3. Third-Party Services

Modmu utilizes trusted third-party service providers to perform certain functions. Some providers may collect your personal data and have their own privacy policies:

• Google Analytics: For web analytics and usage statistics.
• Google Ads: For online advertising and marketing analytics.
• Mailchimp: For email marketing and newsletter services.
• Payment Processors: Such as PayPal or Stripe, to securely handle your transactions.

4. Retention of Your Data

Modmu takes reasonable measures to protect your personal data from unauthorized disclosure. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, such as meeting signed agreements, legal obligations, or other legitimate business interests.

5. Cookies

We use cookies to improve your browsing experience. Cookies allow the website to remember information about your visit and online preferences. You can manage your cookie preferences through your browser settings, although some website functions may be limited without them.

6. Your Rights

If you are a citizen of the European Union or other relevant jurisdictions, you have the following rights under the GDPR:

• The right to access: Obtain details of your personal data being processed.
• The right to rectification: Correct inaccurate or incomplete data.
• The right to erasure: Request deletion of your personal data under certain conditions.
• The right to objection: Object to the processing of your data at any time.

7. Children's Privacy

Modmu products and services are not intended for children under the age of sixteen (16). We do not intentionally collect information from children. If you believe your child has provided us with personal information, please contact us immediately at contact@modmu.com.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our team at:

• Primary Contact: contact@modmu.com
• Legal Inquiries: contact@modmu.com

We will reply to your inquiry as soon as possible, typically within seventy-two (72) hours.