Payment Information
At Modmu, we are committed to providing a secure and transparent shopping experience. Please review our supported payment methods and important billing information below.
Modmu is a specialized brand developed and operated by imaker Studio. For technical and security reasons, your PayPal checkout page, email receipt, and bank statement will display the merchant name as "imaker". Please rest assured that this is the official and secure payment entity for all Modmu products.
1. PayPal (Supports Credit & Debit Cards)
PayPal is our primary payment gateway, offering a fast and secure way to checkout. You can complete your transaction using your PayPal balance or major credit/debit cards.
- Seamless Experience: You will be redirected to the secure PayPal website to complete your payment.
- Merchant Identity: On the PayPal payment page, "imaker" will be listed as the recipient.
- Security: We do not store your credit card details on our servers. All financial data is processed through PayPal's encrypted environment.
2. Credit Card Payments
We accept major international cards including Visa, Mastercard, and American Express. These can be processed via:
- PayPal Guest Checkout: No PayPal account is required. Simply select "Pay with a debit or credit card" on the PayPal landing page.
- Payoneer: For bulk orders or specific regions, we may provide secure payment links through Payoneer.
3. Wire Transfer (T/T)
For large volume or wholesale orders, we offer bank wire transfer options.
- Processing Time: Wire transfers typically take 3 to 5 business days to clear.
- Fulfillment: Orders will be dispatched once our bank confirms the receipt of the full payment amount.
- Handling Fees: Customers are responsible for all local and intermediary bank fees. Please ensure the total amount transferred matches your invoice.
- Proof of Payment: Please email your transfer receipt to contact@modmu.com to help us expedite your order.
4. Billing Verification
If you have any questions regarding a charge from "imaker" on your credit card or PayPal statement, please contact us before initiating any dispute. We are here to help clarify any transaction details and ensure your satisfaction.
5. Contact Our Billing Team
For questions related to payments, invoices, or billing discrepancies, please reach out to us:
- General Support: contact@modmu.com
- Billing & Legal: contact@modmu.com
Our team typically responds to all billing inquiries within forty-eight (48) business hours.
